Auro Virtual Enterprise Workforce ensures seamless “lights-out” operations for your accounts receivable and payable ensuring accounts symmetry at all times freeing your accounts personnel to perform value-driven work.
Balanced accounts and book value each day by automating transaction reconciliation across multiple accounts and keeping all systems synchronized.
Configured intelligence by virtual workforce for reliable and instant retrieval of credit ratings to help your enterprise workers evaluate risk profiles and make informed decisions to ensure debt protection.
Configured protection by virtual workforce ensuring your customers’ money is protected from fraudulent activities and unusual behavior while they concentrate on core business operations.
Guaranteed compliance and audit reporting triggered by RPA in Financial services to seamlessly and accurately automate all legal and regulatory obligations without additional overheads and monitoring.
Seamless, non-intrusive enterprise automation across business processes like Right of set off, Account sweep triggering due to missed payment on loans, new loan application, and account opening. Automation of process for new loan applications and rapid response to better than expected take-up of newly launched loan products.
Delivering an efficient and competitive back office. The quality and efficiency of customer service are vital to building business relationships. At the same time, every business is under pressure to reduce costs, making the productivity and effectiveness of people, processes, and systems more important than ever. Add to this the rise of digitalization and the demand for more personalized products and services across more and more channels, operations are becoming increasingly more complex. And with ever more stringent regulatory control and a steadily rising cost of remediation, there is an ever greater need for robust operational governance and improved business agility.
– Wide range of processes automated including Fraudulent Account Closure, Loan Application Opening, and Right Of Set Off, saving over 120 FTE and reducing their bad debt provision by £175em p.a
– Delivery of a mandatory remediation requirement using the Virtual Workforce was accomplished in 10 days – leading to a £1.5 million reduction in operating costs.
– 100% execution accuracy
– At peak, 70,000 PPI claims per month were processed using the Virtual Workforce – avoiding an increased headcount of c.200 FTE.