Use Cases for RPA in Retail
AURO Virtual Enterprise Workforce can be configured to perform mass SKU updates, update promotion offerings, forecast demand and manage backorders to ensure an omnichannel experience across modern and legacy systems.
Configured synchronization by the virtual enterprise workforce to link systems, processes and activities on demand – 24 hours a day, 7 days a week to ensure all of your CRM data is managed with ease across multiple systems and locations.
Achieve higher customer satisfaction and retention by having your virtual enterprise workforce handle customer complaints effectively with automated rules-based incident handling, prioritization, and resolution leaving your specialists to focus on escalations and exception cases. RPA in retail helps 100% SLA compliance ensures that you exceed expectations and turn customers back into advocates.
RPA in Retail helps Instant Return Merchandise Authorization / Return Goods Authorization across all customer channels through the reverse logistics cycle to produce optimal solutions that are both lower cost for vendors and inconvenience for customers.